Skip to main content

Domestic Shipping

Domestic Shipping

Currently we are shipping to Hong Kong, Japan, USA, UK, Australia, EU only.

Orders in the UK can be bought from

Retouch has distribution channels across the world. Find out where you can purchase our products on “WHERE TO SHOP” page.

GROUP BUY – Contact us on for group buys, and for other regions please email us for information on how to get your own Retouch unit in your country!

Shipping Orders

Orders will be shipped within one to two business days of when the completed order is received and payment is processed, unless noted at the time order is placed or you receive an email notice that an item is on delayed shipping status.

Same Day Shipping

Orders must be placed by 2:00 pm, Hong Kong Time, for items to ship out same day. Any orders placed after 2:00 pm, Hong Kong Time, will ship out the next business day.

Delivery Address

A complete and correct delivery address is essential. Once your order has been prepared for shipment or has shipped, we are unable to change the shipping address. If a package is returned to us due to an incorrect or incomplete address provided by you (the customer) or your agent, we will contact you immediately for a correction, and the package will be re-shipped at an additional shipping fee. You must include a daytime telephone number for all orders.

Shipping Fees

Free domestic shipping.

Standard Shipping

Products shipped via standard service are normally delivered within three to four business days after shipment.